Telephone System

Our landline services stand out from those of our competitors. Besides all the legacy features that others offer, we also include a full range of enterprise features in our buffet mode landline service. It is a fully managed service supported by our friendly team.

Keep your lucky Number

PINETWORK offers a range of catchy numbers for businesses across Australia. These numbers can help you enhance your company's image and reputation.

If you already have a number from another provider, you can keep using it with our service.

Enterprise Features

Business Hour Call Handling Policy
Victual Receptionist
Queue and queue sequence announcement
Call Recording
Softphone
Voicemail to Email
Lots More

Comprehensive Call Reporting

Performance Metrics: It offers metrics such as call volume, call duration, and response times. These metrics are crucial for assessing the performance of your communication systems and staff.
Customizable Reports: Users can generate customizable reports based on various parameters like time period, extension, or call type. This flexibility allows businesses to focus on specific areas of interest or concern.
Historical Data Analysis: The system stores historical call data, which can be analysed to identify trends, peak call times, and other important patterns.
Extension and Trunk Performance Reports: Detailed reports on the performance of specific extensions or trunks can help in identifying issues or bottlenecks in the communication process.
Automated Report Scheduling: Reports can be scheduled to run automatically at regular intervals, ensuring that managers and team leaders have the latest information without manually generating reports.

Wi-Fi Solution

Central Management

Locate the network problems of branches and troubleshoot quickly.

All-in-One for 100 clients

Enterprise wireless router provide Wi-Fi service for concurrent 100 Clients.

Effective bandwidth management

Smart Flow Control. Flexible and customized flow control strategy.

Secure Guest Wi-Fi

Set up VLAN isolation Wi-Fi for guest.

High-Security VPN

IPSec/PPTP/L2TP/VPN Clients types VPN supported .

Managed IT

Work Seamless

Streamline all your devices and systems with a single team managing everything, ensuring consistent and efficient operations.

Stay Flexible

Enjoy the benefits of predictable monthly spending on IT services, eliminating the surprise of bill shock.

Cost-Saving Solution

Access detailed reports and analysis to audit and review performance over time, enabling informed decision-making and optimization.

Security System

Our security solution for retail chains emphasizes a comprehensive, adaptable approach to enhancing safety and operational efficiency across retail environments. By integrating advanced surveillance technologies without the need for significant infrastructure overhaul, this solution stands out for its compatibility, cost-efficiency, and robust support for both standard and advanced security needs.

CCTV

Enhance the security of your businesses with our must-have security device. Our live streaming HD security cameras deliver instant visual reassurance, providing real-time monitoring and peace of mind.

Alarm

Stay alerted to specific events and safeguard your businesses without straining your budget. Our solution simplifies business protection, providing cost-effective security measures that ensure peace of mind.

Intercom

Our solution offers easy management capabilities. Simplify visitor monitoring and alleviate the workload on security staff while ensuring uncompromised safety and security.

Powered by AI

At PI NETWORK, our mission has always been to deliver services and products that exceed our clients’ expectations. When it comes to CCTV installations, security is only the foundation—the baseline of what we offer. The systems we provide are not just 'eyes' that monitor but 'brains' that analyse. They go beyond simple surveillance, offering detailed reports filled with valuable data and insights that drive smarter operational decisions. Once you experience the full capabilities of our solutions, you’ll be amazed at how much more they can achieve. This is who we are. This is PI NETWORK—where we Make IT Work.

We can provide report offering accurate customer traffic based on face counting. Customer traffic statistics can help retailers conduct customers age and gender distribution analysis, as well as help with customer flow management and optimization of staffing during peak hours. It can also track customer behaviour, such as which aisles are more frequently visited, helping with product placement strategies.

CASE STUDY - Inspire Early Learning Journey

Inspire Early Learning Journey is a respected and well-loved early education provider in Melbourne, known for its commitment to nurturing young minds through a stimulating and caring environment. With multiple centers across the city, Inspire has established itself as a trusted name among parents and caregivers, offering high-quality education and a welcoming atmosphere in every location.

PI NETWORK has been a valued partner of Inspire Early Learning Journey, providing comprehensive support and solutions to all its centres. Our dedication to a seamless technology infrastructure allows Inspire to focus on what truly matters—delivering exceptional early learning experiences for children.

Solutions Provided:‍

Robust Network Infrastructure: In an educational setting, a reliable network is essential for supporting daily operations and digital learning tools. PI NETWORK has implemented stable and secure network solutions across all Inspire Early Learning Journey centres, ensuring uninterrupted connectivity for staff and educational activities.
Advanced Telephony System: Effective communication is vital in managing a dynamic learning environment. We have equipped each Inspire center with a state-of-the-art telephony system featuring enterprise-level functions, ensuring seamless communication between staff, parents, and the administration.
Comprehensive Security System: To maintain a safe and secure environment for children and staff, we have deployed an advanced security system incorporating AI-powered monitoring across all Inspire locations. This robust security solution offers real-time monitoring and enhanced safety measures, giving parents peace of mind.

Package Snapshot